Team Leader – Resilience

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Team Leader - Resilience

  • Post Date:August 27, 2021
  • Views 971
0 Applications
  • Career Level Other
    Qualification Degree
    Experience 10-15 Years
  • Industry Non Governmental
Job Description

Location: Harare, Zimbabwe
Position Status: Full Time

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Mercy Corps in Zimbabwe has been leading on innovative programming focusing on evidence-based solutions that have lasting impact and build resilience. Resilience building is an agency priority and involves using a systems-based approach that builds on proven solutions, accesses new ideas and information, and integrates multiple sectors and partnerships to strengthen food security and livelihoods, economic development, and climate change adaptation. Mercy Corps puts resilience at the core of its strategy to contribute to the wellbeing of Zimbabweans by building communities’ capacities and strengthening systems and institutions.

General Position Summary

Mercy Corps’s Team Leader – Resilience will be responsible for the overall leadership, management, and technical oversight of our portfolio of donor funded resilience programs in Zimbabwe. S/he will work closely with Mercy Corps’ program teams, technical advisors, as well as partners, donors and government stakeholders to set the technical direction of Mercy Corps’s resilience portfolio, establish work plans and lead execution of key work streams, provide overall budget oversight and management, ensure robust measurement, research and evaluation of programs and use data to drive adaptive management, build partnerships for successful program delivery, and position the resilience portfolio for impact and scale. The Team Leader will supervise a team of technical managers and ensure accountability to Mercy Corps’ policies and procedures. S/he will be the primary representative of Mercy Corps’ resilience portfolio to relevant government entities, partners, other implementers, and external stakeholders.


Strategy & Vision

  • Support the development and execution of a program-wide resilience-building strategy within Mercy Corps’ two major resilience programs, Amalima Loko and Resilience Knowledge Hub.
  • Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to program and country-level strategy development.
  • Develop and organize activities to secure resources for programs and convince stakeholders to provide support.
  • Recognize and act on opportunities for innovative action and create an environment where alternative viewpoints are welcomed

Team Management

  • Assist with the recruitment, selection, orientation, and training of Project team members
  • In partnership with the Mercy Corps Director of Programs work to motivate, empower, and guide teams towards excellence.
  • Build a team culture that values learning and adaptive management in support of an ongoing resilience approach in programming across project partners
  • Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one on ones and performance reviews.
  • Contribute to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.
  • Supervise and manage all resilience program staff to ensure day-to-day activities are implemented in a coordinated fashion and remain on time, scope, and budget.
  • Supervise and manage program partnerships to ensure sound coordination in the context of an overall program strategic and resilience-building framework.

Program Management

  • Collaborate with program, finance, and administrative staff.
  • Prepare annual work plans and operational budgets and ensure that program delivery is on time, on scope and on budget throughout the fiscal year and using effective M&E systems to reach desired impacts.
  • Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
  • Implement and model Mercy Corps’ philosophy of social entrepreneurship and leverage Mercy Corps’ best practices.
  • Fulfill Mercy Corps’ Program Management Minimum Standards based on the organizationwide guide.
  • Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

Team and Partner Capacity Building & Technical Support

  • Work closely with technical managers and specialists to set team capacity-building priorities to ensure integration of resilience approaches into program design, implementation, monitoring, evaluation, and learning
  • Facilitate processes with team members that allow for integration of resilience approaches to improve sector-based and cross-sectoral programming, and get to impact
  • Adapt and develop context and program-specific guidance, tools, and trainings to advance the integration of resilience-thinking and action into program systems
  • Identify capacity-building needs and opportunities in resilience for program partners, to support an integrated resilience approach across programs
  • Provide team members with information, tools, and other resources to improve performance and reach objectives

Influence & Representation

  • Develop and nurture culturally sensitive internal and external relationships and networks to ensure optimum communication and program success.
  • Liaise with and represent the programs to the donors, fund managers and other cooperating stakeholders.
  • Represent Mercy Corps at government, NGO, and other relevant events in the field, in close coordination with the Country Director.
  • Ensure close coordination and information sharing with consortium partners, local government, and other implementers, as well as with other Mercy Corps programs.

Organizational Learning

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

  • Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility: Research and Resilience Advisor, Resilience Lead, Gender Youth and Social Dynamics Lead, Regional Resilience, Digital Communication and Knowledge Management Specialist, Capacity Building and Training Specialist and Gender Specialist.


Reports Directly To: Mercy Corps Zimbabwe Resilience Director/Director of Programs
Works Directly with: Operations, HR and Finance team, Regional Resilience Director, Regional Director and Deputy Regional Director, HQ Resilience Support Unit team and partner organizations

Knowledge and Experience

  • Advanced university degree in rural development, agricultural economics, environment studies, agricultural, development studies or other closely related fields.
  • At least 10 years of relevant experience in resilience-related projects.
  • At least 5 years of relevant or associated management experience in similar resiliencerelated knowledge generation and application projects/programs.
  • Prior experience and knowledge of USG (USAID OFDA/FFP), FCDO, EU, ECHO and UN grant management including regulations, procedures, and requirements.
  • Familiarity with key International Humanitarian Standards and Partnerships such as Sphere Project, Core Humanitarian Standards, Humanitarian Accountability and Partnership, ALNAP and IASC.
  • Experience with high level advocacy to institutional donors, corporate/foundation partners.
  • Proven experience in resilience capacity building tools/training development and implementation
  • Demonstrated ability to build networks or communities of practice”; work across multiple projects to identify cross-learning opportunities Extremely strong writing skills, including experience generating substantive written products; excellent verbal communication skills
  • Demonstrated proficiency and experience managing USAID, EC, UN, FCDO and other public and private donors grants and a strong understanding of financial management requirements.
  • Exceptional program and project conceptualization and design skills.
  • Successful and proven negotiation, communication, organization, and prioritization skills and experience.
  • Ability to handle multiple issues at one time, including emergency situations.
  • Must be adaptable to and comfortable with shifting priorities.

Success Factors

The successful Team Leader will combine exceptional program and team management skills, strong technical understanding of how to integrate resilience principles into program design and delivery and experience in building and maintaining strong partner relationships. S/he will have an ability to approach complex development challenges through a systems-thinking lens and have an ability to think creatively about improving communities’ livelihoods and resilience. The Team Leader will have proven experience with cross-cultural teams and capacity building, individual staff development and strong mentoring skills. S/he will be passionate about learning and adaptive management techniques as fundamental strategies to improve program impact. Multi-tasking, prioritizing, problem solving and simultaneous attention to detail as well as strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

Ethics and Integrity

All Mercy Corps staff are expected to behave ethically and demonstrate the highest integrity in their professional and personal life. Mercy Corps has zero tolerance to any form of fraud, corruption, abuse, harassment, or exploitation. Any breach of our policies or misconduct will lead to disciplinary action that may lead to termination.

Diversity, Equity, and Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated
with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct
themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

How to Apply

To apply, please send one document that includes your cover letter describing your interest, qualifications, contactable references, and your CV to Mercy Corps Human Resources at:
[email protected] by COB September 03, 2021. Applications should be clearly marked with the position applied for in the email subject line.

Mercy Corps is an equal opportunity organization and encourages both female and male candidates to apply.

Only short-listed candidates will be contacted. Applicants will be considered on a rolling basis and shortlisting will proceed as applications are received.