Senior Resettlement Assistant
- Post Date:February 17, 2022
- Views 286
- Career Level AssistantQualification DegreeExperience 1-3 Years
- Industry Non Governmental
Job ID: 33606
Location: Tongogara, Zimbabwe
Salary Grade: G5
Hardship Level: D
Family Location Type: Family
Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS).
Procedures and Eligibility
Interested staff members should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS, UNHCR/AI/2020/1/Rev.2). If you have questions regarding your eligibility, you may also contact the HR Unit.
In line with the RALS, the below category of candidates are eligible to apply for internally/externally advertised vacancies.
Group 1 candidates: Group 1 comprises current GS staff members holding an indefinite or fixed-term appointment who, at the date of the deadline for application, are serving in the country of the vacancy at the grade of the position or one grade below or above.
Group 2 candidates: Group 2 comprises candidates from the below categories after completion of one cumulative or continuous year of service in the country of the vacancy.
- Currently employed locally recruited UNHCR staff members holding a Temporary Appointment.
- Former locally recruited UNHCR staff members who held an indefinite or fixed-term appointment (within 2 years of separation for males and 5 years for females).
- National United Nations Volunteers currently working for UNHCR.
- National UNOPS and individual contractors currently working for UNHCR.
- Current GS staff members holding an indefinite or fixed-term appointment applying to a position in the same category two grades above the staff member¿s personal grade.
- Current UNHCR staff members in the International Professional category holding an indefinite or fixed-term appointment applying to a GS post.
- Current UNHCR staff members in the NPO category holding an indefinite or fixed-term appointment applying to a GS post.
- Current locally recruited female staff members from other UN system Organizations holding the equivalent of an indefinite or fixed-term appointment.
External candidates: External candidates are candidates who are not in Group 1 or Group 2. They must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country.
Organizational Setting and Work Relationships
A Senior Resettlement Assistant position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent’s primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The incumbent provides important clerical and administrative support to resettlement operations and may as required take part in assessing cases for resettlement and conducting interviews. S/he maintains frequent contacts with the supervisor, relevant colleagues within the same Office or Offices under purview to exchange information and discuss issues on resettlement cases. Some contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
- Carry out preliminary interviews and initial assessments to process refugees for resettlement following established procedures.
- Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner.
- Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor.
- Provide persons of concern (PoC) with up-to-date and accurate information on UNHCR’s resettlement policies and procedures.
- Comply with UNHCR’s standard operating procedures on resettlement, ensuring timely action on cases.
- Follow up on cases from time of submission to final decision and departure; ensure effective in-country communication on the status and follow-up on PoC being considered for resettlement.
- Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support.
- Coordinate travel and departure arrangements for refugees accepted for resettlement.
- Organize logistical support for governments undertaking resettlement missions.
- Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required.
- Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
- Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters.
- Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
- Assist in mitigating resettlement fraud by reporting suspected fraud.
- Recommend eligible cases for resettlement consideration.
- Provide counselling to PoC.
- Perform other related duties as required.
Education & Professional Work Experience
- Years of Experience / Degree Level
For G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
- Not applicable
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
- International Law;
- International Relations;
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
- Not specified
- Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications. Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).
- PR-Refugee Resettlement programs
- PR-Resettlement Anti-Fraud Policy and Procedures
- CO-Cross-cultural communication
(Functional Skills marked with an asterisk* are essential)
- For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
- For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
- For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
- Organizational Awareness
- Teamwork & Collaboration
- Commitment to Continuous Learning
- Client & Result Orientation
- Not specified
- Analytical thinking
– Planning and Organising
– Stakeholder Management
Language Requirements: Knowledge of English and/or UN working language of duty station.
Remuneration: A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org
Submission of Applications:
- Interested Group 1 and Group 2 candidates should apply through MSRP ¿ Self-Service ¿ Recruiting Activities ¿ Careers (please search by JO number or by Location). Please update your personal profiles with all required information in order to be able to apply. Please consult the attached documents for further guidance on how to update the personal profile.
- Interested external applicants are also invited to apply online and complete the mandatory motivation letter. For help with logging in to the MSRP External Portal, or with online applications, please contact the HR Unit well before the deadline to allow sufficient time for any technical problem to be resolved. External vacancies are posted on the external UNHCR website and applicants who do not have internal status must apply through the external UNHCR website. https://www.unhcr.org/careers.html ¿ Careers ¿ Career opportunities ¿ Other Opportunities ¿ Vacancies ¿ sort by Location or search by Job Opening#.
- Applications will be accepted only via the online portals. Please do not send application via email.
- Not signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).
- The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
- UNHCR strongly encourages qualified female applicants to apply. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms gender, disability, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation. All applications will be treated with the strictest confidentiality.
- UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behaviour and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General¿s Office (IGO) at [email protected] or through the online complaint form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80.
- For any technical problems encountered during the online application, please send an email to the below email address titled ¿Online VA Query-your name and surname¿. Human Resources Zimbabwe [email protected]
As of 31 December 2021, Zimbabwe hosted 22,352 persons of concern. The majority originate from Democratic Republic of Congo (11756), Burundi (937) Rwanda (850) and other smaller nationalities. Most of Persons of Concern reside in Tongogara Refugee Camp ( 14,894) while a small number of 912 resides in urban areas. UNHCR has the mandate to provide international protection to these refugees, including seeking durable solutions namely local integration, resettlement and voluntary repatriation. Zimbabwe is a State party to the 1951 Convention and the 1967 Protocol relating to the Status of Refugees. However, it has entered reservations to the 1951 Convention relating to the freedom of movement and the rights to wage-earning employment. Zimbabwe is also a State party to the 1969 Convention Governing the Specific Aspects of Refugee Problems in Africa. Reservations to Article 26 of the 1951 Convention perpetuate the strict enforcement of the encampment policy in Zimbabwe. Restrictions on movement and the encampment policy fosters dependency on UNHCR¿s assistance and reduce prospects for self-reliance, livelihoods opportunities and local integration. Refugees have access to basic health services and benefit from the national education system up to tertiary level. Refugees also enjoy access to medical services however, health services within the public sector have declined due to the current economic situation and the COVID-19 pandemic. Qualified medical professionals operate within the private sector and their services are expensive and inaccessible to refugees. Local integration remains out of reach for refugees in Zimbabwe. There are limited prospects for voluntary repatriation in safety and dignity for refugees from Eastern DRC and adjacent areas, and UNHCR continues to advice against their return. Further, refugees from Burundi, DRC, Somalia and other countries of origin have no prospects for voluntary repatriation, and this situation is not expected to change in the foreseeable future.
Due to the above, resettlement remains a strategic protection tool for those with identified needs to achieve durable solutions. Within the framework of the Global Compact for Refugees and the Strategic Priorities for the Regional Bureau for Southern Africa, the Office will prioritize Resettlement for the most vulnerable including persons with specific needs including those with serious medical needs, legal, physical and protection needs as well as survivors of Gender-Based Violence (GBV). Resettlement not only reduces the burden on the country of asylum but benefits third countries as refugees will contribute positively through their skilled labour, educational background, and resilience.
Closing Date: The closing date for submission of applications is 19 February, Midnight Geneva Time.