Project Officers Livelihoods

Project Officers Livelihoods

  • Post Date:June 21, 2022
  • Apply Before: June 27, 2022
  • Views 328
0 Applications
  • Career Level Officer
    Qualification Degree
    Experience 1-3 Years
  • Industry Non Governmental
Job Description
GOAL is an international non-denominational, non-governmental and non-political humanitarian organisation dedicated to work towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food, water and sanitation, healthcare, and education. GOAL has operated in Zimbabwe since 2002 and currently focuses on Emergency response, Livelihoods, Nutrition and WASH activities. GOAL is an equal opportunities employer to all individuals seeking employment. We are looking for suitably qualified, highly competent, and motivated student on attachment to be part of GOAL Zimbabwe’s diverse team for on a fixed term basis.
General description of the role

The Livelihood Officer will be responsible for for the Economic Recovery and Market Systems (ERMS) activities. He/she will work closely to identify, support, train and monitor interventions targeting small businesses impacted by the COVID 19 shutdown.

Main responsibilities and tasks:

Responsibility 1: Plan the project

  • Develop SOPs, MOUs and templates needed to assess and administer the activities.
  • Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
  • Develop curriculum on business topics appropriate for traders/service providers targeted by the UPLIFT program.
  • In collaboration with Project Coordinator sensitize relevant stakeholders to the program

Responsibility 2: Implement the project – business training and support

  • Deliver lessons on one or more of the following topics (Marketing, Record-Keeping, Costing and Pricing, Preparing Business Plans) to eligible traders/service providers.
  • Guide the owners of the shops/services in a self-assessment. Review applications received by shops for technical assistance and/or mentoring. Participate in review meetings to select which shops to provide technical assistance and/or mentoring.
  • Develop joint action plans with businesses selected to receive assistance and provide mentorship and guidance on key technical areas to the shop as they complete their action plan.

Responsibility 3: Implement the project – small grants

  • Contribute to the development and administration of a small grant program, inclusive of developing eligibility and selection criteria, preparing an application form, finalizing a review/evaluation process, and developing a contract between GOAL and grant recipients.
  • Chair meetings that will review applications and select grant recipients. Ensure that the meetings are transparent, and all applicants are fairly reviewed and evaluated against the established criteria. Prepare decision memos.
  • Administer the disbursement of the small grants in collaboration with the finance team.
  • Provide regular progress reports to team members and management. Document lessons learned.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to GOAL and to not jeopardize its humanitarian mission.
  • Other duties as assigned.

Requirements (essential)

  • Minimum 2 years’ management experience operating your own business or with an NGO, private company, or government department.
  • Proven problem solving and coordination skills, communication skills, flexibility, and calmness under pressure.
  • Strong computer skills with particular competencies with Microsoft Office applications (including MS Word and Excel).

Requirements (desired)

  • Previous experience administering a grant program and/or selection process for beneficiaries.
  • Experience working with small businesses or traders

Requirements: Technical & Functional skills

Consider technical or functional, knowledge, or know how, qualifications, work experience, language skills (spoken and written), IT skills (specific software or systems?), Essential skills and then desirable ones

  • BA degree in Accounting, Business and/or related field; alternatively past experience in managing your own business
  • Strong facilitation and/or training skills.


  • Good organizational skills and capacity to work independently, if necessary and/or required.
  • Integrity, professionalism and expertise in processing reports and questionnaires.
  • Ability to understand the cultural context of the community, local language, and use that culture as an input for community mobilization.
  • Excellent interpersonal, written, and verbal communication skills and demonstrated ability to communicate effectively with individuals at all levels.
  • Ability to perform duties with minimum or no supervision.

Requirements: GOAL Competencies: no more than 5 (See GOAL competencies Framework)

Leading & Collaborating

  • Consults and encourages the full engagement of the team, encouraging open and constructive discussions around work issues
  • Gets the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise
  • Values and supports the development of others and the team
  • Encourages and supports new and more effective ways of working
  • Encourages, listens to and acts on feedback from the team to make improvements
  • Actively shares information, knowledge, and expertise to help the team to meet its objectives
  • Demonstrates cultural awareness and sensitivity to the needs of others.
  • Challenges decisions and behavior which breach the GOAL Code of Conduct.

Making Decisions

  • Effectively deals with a wide range of information sources, investigating all relevant issues
  • Follows procedures and protocols, ensuring that integrity and accountability are paramount.
  • Understands the practical implication of information in relation to the broader context in which s/he works – procedures, divisional objectives
  • Identifies and understands key issues and trends
  • Draws accurate conclusions & makes balanced and fair recommendations backed up with evidence

Delivering Results

  • Takes ownership of tasks and is determined to see them through to a satisfactory conclusion
  • Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritization
  • Constructively challenges existing approaches to improve efficient customer service delivery
  • Accurately estimates time parameters for project, making contingencies to overcome obstacles
  • Minimizes errors, reviewing learning and ensuring remedies are in place
  • Maximizes the input of own team in ensuring effective delivery of results
  • Ensures proper service delivery procedures/protocols/reviews are in place and implemented
  • Demonstrates flexibility in situations of rapid change and varying cultural contexts, always informed by GOAL’s humanitarian principles

Expertise and Self-Development

  • Displays high levels of skills/ expertise in own area and provides guidance to colleagues
  • Clearly understands the role, objectives and targets and how they support the department’s goals
  • Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team
  • Understand risks that are relevant to the role and how they may change

Commitment and Resilience

  • Consistently strives to perform at a high level
  • Demonstrates flexibility and openness to change
  • Is resilient and perseveres to obtain objectives despite challenges.
  • Is personally honest and trustworthy: INTEGRITY
  • Acts with integrity and encourages this in others: INTEGRITY

GOAL Competencies

  • Adaptability &Flexibility
  • Accountability & Dependability
  • Attention to Detail
  • Communication
  • Creative & Innovative Thinking

Other requirements

  • Ethics & Integrity
  • Flexibility
  • Influencing Others
  • Interpersonal Skills
  • Planning & Organising
  • Problem Solving

Accountability within GOAL

A commitment to GOAL values and GOAL’s integrity framework is critical to working with GOAL. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability: Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols; Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area; Report any concerns about inappropriate behaviour of a GOAL staff or partner.


Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Deadline: 26 June 2022