Monitoring, Evaluation and Learning (MEL) Officer

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Monitoring, Evaluation and Learning (MEL) Officer

  • Post Date:June 14, 2022
  • Views 199
0 Applications
  • Career Level Officer
    Qualification Degree
    Experience 3-5 Years
  • Industry Non Governmental
Job Description

Location: Bulawayo
Position Status: Fixed term, Full-time
Duration: 10 months

About Mercy Corps

Mercy Corps partners with communities as they move from a place of fragility to resilience, meeting urgent needs while addressing root causes – always powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program / Department / Team

Mercy Corps has been operating in Zimbabwe since 2002 focusing its interventions on a multi-sectoral market systems development portfolio mobilizing communities to promote small-scale agriculture and revive local economies. MC Zimbabwe seeks to support at-risk communities in Zimbabwe – with a specific focus on young people, women, and other marginalized groups – to move towards sustainable development through building resilience and strong inclusive systems in the face of climatic and economic shocks and stresses. Market driven approaches are at the heart of Mercy Corps’ programming. Mercy Corps facilitates the development of systems that increase incomes and improve access to goods, with services, and employment opportunities, while reducing the risks and effects of shocks and stresses.

General Position Summary

Mercy Corps Zimbabwe will implement a 4-year Market Systems Development (MSD) program focused on urban/peri-urban and the associated rural and urban linkages. The program seeks to improve incomes, working conditions and resilience to shocks and stresses for women through sustainable livelihoods, with a particular emphasis on the potential embedded in microenterprises and informal markets.

The Monitoring, Evaluation and Learning (MEL) Officer will work with the Mercy Corps program team as well as our local partner organizations to oversee and ensure the collection of quality M&E data for the program. The M&E Officer will be responsible for supporting the program and to oversee the monitoring and data collection of the project, lead surveys, analyse data to provide insight to project team, and contribute to report writing. S/he will ensure that performance monitoring and results reporting tools and processes across the entire program are in place, effectively implemented and well synchronized between the program sites. The MEL officer will be an integral member of the project team learning and reflection processes, leading discussion on beneficiary feedback.

Essential Job Responsibilities

Technical Management

  • Develop M&E Plan(s) for the Programs.
  • Develop a system for reporting and validating program data (Excel, Tola, Access, etc.)
  • Work closely with the program teams and local partners, to ensure effective monitoring, evaluation and reporting of program activities and results.
  • Coordinate reporting with local partners, specifically tracking deadlines, ensuring adherence to monitoring formats and requirements, ensuring reporting quality and accuracy, and periodic report writing, editing, and submission.
  • Compile progress against indicators and report back to the team according to the monitoring plan.
  • Develop Data Quality Assessment Plan.
  • Perform spot checks on the team’s data collected and reports each month.
  • Actively participate in any additional evaluation M&E activities including but not limited to baseline surveys, mid-term, end line surveys, evaluations, households’ surveys.

Program Management

  • Contribute to learning/research agenda.
  • Build the capacity of all relevant team members to implement program monitoring tools, accurately enter program data into relevant databases, and enable them to develop excellent reports and other documents.
  • Build the capacity of our local partner organizations through ongoing training and support on monitoring tools, entering program data into databases, the development of reports and other documents.
  • Document lessons learned and success stories on the project.
  • Ensure adherence to program management minimum standards in carrying out his/her duties, advising and supporting other staff in the same as required.

Organisational Learning

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.

Supervisory Responsibility: None.
Accountability

  • Reports Directly To: Monitoring, Evaluation and Learning Coordinator
  • Works Directly With: Program Team

Knowledge and Experience

  • Bachelor’s degree or equivalent, preferable in International Development, Operations Research, Statistics.
  • 2-4 years M&E experience. Previous experience on USAID/EU/SIDA funded programs preferred
  • Relevant experience in field survey/data collection techniques, data entry, data verification, and analysis
  • Good understanding and skills at data management.
  • Strong computer literacy with a full knowledge of MS Office applications.
  • Strong team coordination, listening, and consensus building skills.

Success Factors

A strong team member will be conscientious, with excellent judgement, capable of multi-tasking, prioritizing, problem-solving and attention to detail with strategic vision. S/he must have the confidence, and humility, to work effectively with a large variety of people who will be diverse culturally, economically and in social status. S/he must be sensitive to political and cultural nuance and able to consistently apply excellent judgment to a variety of demanding and fast-changing situations, as well as the ability to foster solid working relationships with Mercy Corps staff, LNGOs and CBOs. Working as part of a team and coordinating with project personnel, as well as strong organizational skills, are essential to this position.

Ethics and Integrity

All Mercy Corps staff are expected to behave ethically and demonstrate the highest integrity in their professional and personal life. Mercy Corps has zero tolerance to any form of fraud, corruption, abuse, harassment, or exploitation. Any breach of our policies or misconduct will lead to disciplinary action that may lead to termination.

Diversity, Equity, and Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to always adhere to Mercy Corps Code of Conduct Policies and values. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

How to apply

To apply, please send one document that includes your cover letter describing your interest, qualifications, contactable references, and your CV to Mercy Corps Human Resources at [email protected] by COB 17 June 2022.

Applications should be clearly marked with the position applied for in the email subject line.

Mercy Corps is an equal opportunity organization

Applicants will be considered on a rolling basis and shortlisting will proceed as applications are received.

Female candidates are strongly encouraged to apply.

Only shortlisted candidates will be contacted.