General Manager (Safari Lodge)

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General Manager (Safari Lodge)

  • Post Date:August 3, 2021
  • Views 335
0 Applications
  • Career Level Manager
    Qualification Degree
    Experience 5-10 Years
Job Description

Our client, a well-established Hospitality organisation, is recruiting a well-qualified, experienced, and motivated General Manager to manage one of their properties situated in Zimbabwe’s largest natural national park. This position will suit an individual who is looking for growth and a fresh challenge in the tourism sector in Zimbabwe.

Main Responsibilities:

  • Prepares budget plans for costs and revenue and is responsible for controlling costs and generating the revenue as per these budgets.
  • Ensures that profit margins are maintained, or exceeded, without adversely affecting quality, in all departments.
  • Ensures the efficient running of the Front Office department achieving maximum room occupancy and guest satisfaction.
  • In conjunction with departmental managers, sets standards and establishes procedures and systems for departments.
  • Ensures that the hotel complies with all government legislation eg. Employment, liquor licences etc.
  • Promotes the establishment through various organisations and develops a marketing plan which maximises all business opportunities.
  • Establishes contact with guests on a daily basis to obtain feedback on quality of service offered.
  • Uses feedback information received from guests and from routine evaluation and inspection procedures to improve service, maintain high standards and minimise guest complaints.

Qualifications and Skills

  • A minimum of a Diploma in Hotel and Catering Operations.
  • A Bachelor’s Degree in Hotel and Catering Operations or equivalent.
  • 8 plus years’ experience as a General Manager in reputable resort hotels.
  • Experience in managing a multi-cultural African environment.
  • Sales/Marketing/PR skills.
  • Good logistical, planning and organisational skills.
  • Social and Digital Media skills would be beneficial.
  • Good HR and people skills.
  • A Financial background would be a bonus.
  • Proficient in written and spoken English. Knowledge of other languages will be an added advantage.

You would:

  • Have a passion for the outdoors, wildlife, and nature.
  • Have a passion for ALL animals, not only the big five.
  • Be able to work in a remote, eco-tourism environment.
  • Be a great leader, smart thinker, and team motivator.
  • Possess a can-do guest pleasing attitude.
  • Be an outgoing people’s person.
  • Be well-presented and up for a challenge.

Qualified and interested?

Please email your CV to [email protected].
Closing Date is the 11th of August 2021.

All applications will be treated in the strictest confidence. Only candidates with suitable qualifications will be considered.

Please Note: If you have not received notice of being a shortlisted candidate within 2 weeks of the advertisement date then deem the application as unsuccessful.