Digital System Support Manager

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Digital System Support Manager

  • Post Date:March 8, 2022
  • Views 223
0 Applications
  • Career Level Manager
    Qualification Degree
    Experience 3-5 Years
  • Industry ICT
Job Description

Applications are invited from suitably qualified candidates to apply for the position of Digital System Support Manager: Digital Transformat Department which has risen at AFC Commercial Bank, a subsidiary of AFC Holdings.

Reporting to: The Head Digital Transformation

The ideal candidate should be in possession of the following:

  • A Degree in Information/Computer Science or equivalent.
  • A Masters degree will be an added advantage.
  • 3 to 5 years relevant working experience in a similar role or related environment.

The successful candidate will among other things be responsible for:

  • Evaluating feasibility of proposed strategies to respond and implement contingency solutions to support the realization of the Bank’s Digital Transformation Strategy.
  • Providing end-user support and training for all digital products to ensure maximum comprehension and adoption.
  • Engaging Internal and external stakeholders (vendors and business) for verification of new and existing products enhancements to ensure maximum service availability.
  • Monitoring Live Pilot tests or prototypes to ensure solutions are performing according to specified requirements and standards.
  • Assessing and advising on statutory and compliance regulations to inform developments, integrations, and implementation.
  • Managing and controlling work scheduling and overtime to ensure adequate staff coverage at all times.

The essential qualities demanded by this position are:

  • Creative and lateral thinking,
  • Commercial foresight matched with strong communications skills,
  • Positive mindset matched with the ability to tenaciously solve challenges.

Applications together with copies of detailed CVs should be emailed to: [email protected] by not later than 8 March 2022. Kindly include the vacancy being applied for in the subject line of your email.

Only shortlisted candidates will be contacted.