Development of a Community Led/Based Monitoring (CLM) Framework

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Development of a Community Led/Based Monitoring (CLM) Framework

  • Post Date:August 30, 2021
  • Views 447
0 Applications
  • Career Level Consultant
    Qualification Degree
    Experience 5-10 Years
  • Industry Non Governmental
Job Description

Location : Harare, ZIMBABWE
Application Deadline : 08-Sep-21 (Midnight New York, USA)
Additional Category : HIV, Health and Development
Type of Contract : Individual Contract
Post Level : National Consultant
Languages Required : English
Starting Date : (date when the selected candidate is expected to start) 30-Sep-2021
Duration of Initial Contract : 15 Days
Expected Duration of Assignment : 15 Days

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


Background of the Organisation

FACT is a Christian-based national organisation working in and through partnerships to improve health and reduce poverty among people affected by HIV and related issues in Zimbabwe and beyond. With support from Global Fund through UNDP, FACT was awarded funds to implement a HIV and Resilient and Sustainable Systems for Health (RSSH) interventions in 20 of Global Fund Districts in Zimbabwe. Under this grant FACT will be implementing three interventions related to HIV and Resilient and Sustainable Systems for Health (RSSH) Community Systems Strengthening Module. Interventions are: Community Led/Based Monitoring (CLM), Institutional Capacity building, Planning and leadership and Community Empowerment, Social Mobilisation and Advocacy. The implementation of these interventions will be through CSOs/CBOs sub sub recipients to be selected for all the designate Global Fund supported districts

Background to Community Systems Strengthening (CSS)

Zimbabwe’s CSO, CBOs and networks’ serving in the areas of HIV, TB and malaria exhibit leadership, governance, institutional capacity, community empowerment, social mobilisation, advocacy and monitoring skills and capacity gaps[1]. Firstly, communities exhibit weak coordinated engagement and coordinated mechanisms to consolidate treatment, prevention and support gains made since the advent of the three diseases. Additionally, the structures have slowly evolved. Thirdly, changes in epidemiological trends and concerted focus on biomedical responses have left out critical pockets which can benefit from social interventions[1]. Those left behind include Men having Sex with Men (MSM), Adolescent Girls and Young Women (AGYW), female sex workers (FSW), Artisanal miners, prisoners, truck drivers and people with disabilities. Coupled with this has been significant loss of traction and relevance by CBOs, CSOs and networks to efficiently and effectively serve and reach out to the hardest to reach. Sadly, without comprehensive and sustained reach, national and global targets for HIV, TB and malaria will remain a pipe dream.

To address the challenges highlighted above, FACT received funding from Global Fund as a Sub-recipient to implement a Community Systems Strengthening (CSS) interventions in 20 districts in Zimbabwe. FACT is implementing three CSS Module, which are:

  • Module 1: Community Led/Based Monitoring (CLM),
  • Module 2: Institutional Capacity building, Planning and leadership
  • Module 3: Community Empowerment, Social Mobilisation and Advocacy.

The Expected outcomes from implementing Module 1: Community Led Monitoring are:

  • Capacity of community strengthened on e-Community based monitoring for timely, systematic and consistent data collection and transmission
  • Local Communities (CSOs, CBOs, Networks) systematic collecting of data and using it to inform decision making at local and district level to improve quality of care
  • Reliable data on barriers to quality of care at site level (Clinic) collected and acted upon
  • Reduced stigma and discrimination to PLHIV and TB patients.
  • Increased access to quality care by Key populations

It is against this background the FACT is seeking a consultant to develop a Community Led Monitoring Framework. This framework is expected to guide all the implementing partners on how they should conduct community led monitoring and come up with relevant advocacy issues and solutions to address the gaps in access and quality of Health services by key populations especially focusing on three diseases which are HIV, TB and Malaria in Zimbabwe.

Duties and Responsibilities

The overall objective of this consultancy is to review different community led monitoring frameworks and develop a Zimbabwe GF CLM framework that will be used by CBOs/CSOs and others as guide to conduct all CLM targeting Health services especially focusing on three major diseases which are HIV, TB and Malaria. The consultant will have to consult or review literature from MoH, GF implementing partners, CSOs and, other partners which are also implementing CLM models in Zimbabwe.

Key Sub topics of the CLM Framework

The framework should cover the generic themes that are crucial for the increase of general knowledge and skill sets in the key performance area of CLM. Therefore, the framework should include, but not limited to the following key areas:

Background to CLM

  • Key CLM Terminology
  • Overview of the 3 main Diseases which are HIV, TB and Malaria in Zimbabwe
  • Principles of CLM
  • The Core Components of a Functional Community System
  • Community Systems Strengthening in the Context of the Global Fund
  • Various Methods to collect monitoring data by health service users
  • Presenting data & advocacy issues from community monitoring
  • Monitoring and Evaluation: Monitoring tools and technique; Report writing, key issues on evidence, how to gather evidence, report on output, outcomes, presenting Reporting on crosscutting issues.

Detailed structure and content of the CLM framework will be discussed and agreed upon with contractor at the beginning of the assignment.

The main responsibilities will be to:

  • Gather, Review, analyze documentation on existing CLM frameworks being used in the Health Sector in Zimbabwe
  • Consult with GF implementing partners, MoH, and other partners implementing CLM interventions in Zimbabwe, in effort to have a standardized framework.
  • Provide recommendations for strategies and approach to implement the CLM

Main Deliverables

The deliverables from this exercise are

  • A Maximum 30 Page CLM Framework document (A hard Copy & a soft copy)
  • List of Annexes e.g. tools that may be used



  • Commitment,
  • Drive for Results
  • Embracing Diversity,
  • Integrity
  • Self-awareness and Self-regulation,
  • Teamwork


  • Leading Vision and Change
  • Communication
  • Setting Standards, and Monitoring Work
  • Strategic and Global Thinking
  • Group Facilitation

Required Skills and Experience


  • Advanced Degree in the field of, Monitoring and Evaluation Studies, Public Health, Social Sciences, Program Management, or a closely related field.


  • At least 5 years of experience in the development sector preferably in HIV and Health Sector;
  • Demonstrable experience in developing Monitoring and Evaluation Frameworks, especially in the health sector;
  • Experience in programming on initiatives that address key populations challenges in accessing Health services;
  • Knowledge of strategic documents guiding the HIV sector, TB and Malaria
  • Experience in communication, documentation and in developing Manuals or Monitoring and Evaluation tools
  • Sound understanding of CSO Sector in Zimbabwe;
  • Knowledge of Global fund Community Systems Strengthening

Language Requirements:

  • Fluency in spoken and written English.

Scope of Price Proposal and Schedule of Payments

The consultancy fee will be determined on a lump sum basis. The lump sum amount must be all-inclusive and the contract price must be fixed regardless of changes in the cost components. Payment will be made upon completion of all key deliverables.

How to apply

Technical proposal: a cover letter and updated Curriculum Vitae (2 pages maximum); a technical proposal (max. 4 pages) summarizing proposed Framework structure/ list of topics to be include in the framework in a chronological order and work plan with the expected number of working days; and , List of evidence of similar work done and experience to undertake the assignment.

Financial proposal: – asking rate (fees) in USD per workday and estimated number of workdays required to perform the assignment. Other logistical expenditures including materials, if applicable, must be included in the budget breakdown.

Evaluation Criteria

Candidates will be evaluated using a combined scoring method with the qualifications and methodology weighted at 70% and the price offer weighted at 30%. Only candidates obtaining a minimum of 49% (out of 70%) points on the technical qualifications part will be considered for the Financial Evaluation.

Criteria for evaluation of qualifications and methodology (70 points maximum):

  • Relevance of education to the consultancy (10 points);
  • Knowledge of gender issues in development, particularly GBV, including relevant international human rights standards a distinct advantage (30 points)
  • Fluency in Shona and Ndebele as it relates to Written and Verbal Communication (5 points)
  • Experience in translating materials to suit local languages (25 points)
  • Criteria for financial evaluation (30 points maximum)