Card Partnership Officer

Card Partnership Officer

  • Post Date:September 14, 2021
  • Apply Before: September 21, 2021
  • Views 173
0 Applications
  • Career Level Officer
    Qualification Degree
    Experience 1-3 Years
  • Industry Banking
Job Description

Business Unit: Payments and Digital Financial Services
Geographical Area: Zimbabwe
Department: Payments and Digital Financial Services
Vacancy Manager: Card Services Manager

Purpose of the job

  • Responsible for card partnerships (Visa, MasterCard and Zimswitch) and secure new business opportunities with the partner in line with BancABC objectives, serve as the main point of contact between BancABC and partners on a daily basis.
  • Tracks and monitors revenue, acquisition, usage, retention and related objectives across Card Payments channels to meet the budget

Main Focus Areas

Business Case Formulation

  • Research papers presented to specified business teams Stakeholder satisfaction with the quality of output on research papers
  • Depth of research done on digital banking trends
  • Assist payments and digital financial services leadership with latest trends in payments and financial services or changes in technology that will impact financial services
  • Continuous review of existing products to remain competitive in the market
  • Regular engagement with branch and head office unit staff to create awareness of digital banking products

Product Testing & Governance Processes

  • Timely presentation of competitor analysis to aid payments strategy formulation
  • Establish and manage product introduction cycle – user testing, process mapping, advertising materials, campaigns Contribute towards promoting a digital banking culture within the organization
  • Maintain all product governance papers

Quality of write up on process reviews

  • Co-ordinate teams to establish new digital / automated processes • Reviews Traditional banking processes for automation

Stakeholder relationship management

  • Build strong relationships across the business
  • Lead by example in building strong internal and external relationships, displaying sound abilities to listen, advise, influence, negotiate and make presentations at all levels
  • Identify opportunities to leverage opportunities and share knowledge and lessons learnt

Effective teamwork, self-management and alignment with group values

  • Handle stress in ways that do not negatively impact others
  • Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed timeframes and according to quality standards Act in an ethical, transparent and morally defensible manner, including highlighting unethical practices
  • Continually share, debate and communicate learnings
  • Flag and debate issues constructively
  • Promote a co-operative climate in working with others to achieve shared goals
  • Display skill at mentoring/coaching others and resolving conflict

Qualifications and Work Experience

  • Business Degree
  • Experience in same or similar role involving Digital Banking, Business Development, Research, Business Innovation

Technical Prerequisites:

  • Knowledge of new product governance, control and risk management
  • Knowledge of the full MS Office suite and MS Projects
  • Ability to understand Technical Architecture of all existing and proposed solutions for digital banking
  • Define SIT, UAT, POST Implementation conditions.
  • Develops accurate and complete test plans.
  • Leads testing efforts. o Ensures issues are identified, tracked, reported on and resolved in a timely manner.
  • Works with channel owners to identify required changes. Communicates needed changes to development team.
  • Identifies and documents system deficiencies and recommends solutions.

Job Related Knowledge

  • Knowledge of new product governance, control and risk management
  • Knowledge of the full MS Office suite and MS Projects
  • Ability to understand Technical Architecture of all existing and proposed solutions for digital banking

Interested applicants who meet the job requirements should e-mail their CVs to [email protected] with the Heading: “Card Partnership Officer” attaching scanned certified copies of academic certificates and national ID.

APPOINTMENTS WILL BE MADE IN COMPLIANCE WITH BancABC’s RECRUITMENT POLICY.

Closing date: 20 September 2021 @1630hrs