Branch Supervisor (Chinhoyi Branch)

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Branch Supervisor (Chinhoyi Branch)

  • Post Date:March 15, 2022
  • Views 418
0 Applications
  • Career Level Executive
    Qualification Degree
    Experience 1-3 Years
  • Industry Banking
Job Description

Business Unit: Retail Banking
Geographical Area: Zimbabwe (Chinhoyi)
Department: Retail & Business Banking
Vacancy Manager: Branch Manager

Purpose of the job

To meet the growing needs of the business

Main Focus Areas

  • Ensuring the long-term prosperity of the business
  • Having sole responsibility for handling specific client issues related to branch operations.
  • Ensuring smooth and efficient day to day operations for the back-office activities
  • Provide coaching and motivation to drive high performance and positive officer behaviour
  • Reviewing the performance of staff, identifying staff training needs and planning training sessions
  • Managing all aspects of cash in the branch ( Cash holdings, shortages, overages, CIT, insurance, balancing and reconciling) according to Bank Policy and Limits
  • Ensuring suspense accounts are followed up long outstanding eliminated
  • Managing all controllable expenses- within budget- in especially Travel Local, Overtime Utility and Telephone Bills
  • Effective management of service quality within own department (delivery time, knowledge, friendliness, efficiency, transparency)
  • Ensuring that all activities carried out at the Branch are in line with BancABC Bank Retail Strategy
  • Engaging prospective clients for business
  • Meeting financial targets profitability

Qualifications and Work Experience

  • Degree in Accounting, Business Studies, Economics, Marketing
  • IOBZ Diploma is an added advantage
  • A minimum of 2 years’ experience on a Supervisory role or similar role in retail banking.

Skills and Competencies:

  • Positive attitude.
  • Efficient time management.
  • Ambitious and energetic, able to get things done.
  • Confident and resilient.
  • Excellent communicator and motivator.
  • Fluent in English, both spoken and written [other language depending on the country].

Job Related Knowledge

  • Broad based knowledge of financial products and services, financial markets and economic environments.
  • Knowledge of respective operational and regulatory environment.
  • Ability to research and aggressively source new business through own initiatives.
  • Demonstrated ability to network and build own portfolio of contacts to maximize referral network.

Interested applicants who meet the job requirements should e-mail their CVs to [email protected] attaching all your academic certificates and National ID with the Heading: “Branch Supervisor” Chinhoyi Branch.


Closing date: 17 March 2022 1630 hrs.