2 x Market Systems Development Officer

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2 x Market Systems Development Officer

  • Post Date:June 14, 2022
  • Views 261
0 Applications
  • Career Level Officer
    Qualification Degree
    Experience 3-5 Years
  • Industry Non Governmental
Job Description

Location: Bulawayo and Mutare
Position Status: Full-time
Duration: 10 months (with possibility of extension)

About Mercy Corps

Mercy Corps partners with communities as they move from a place of fragility to resilience, meeting urgent needs while addressing root causes – always powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program / Department / Team

Mercy Corps has been operating in Zimbabwe since 2002 focusing its interventions on a multi-sectoral market systems development portfolio mobilizing communities to promote small-scale agriculture and revive local economies. MC Zimbabwe seeks to support at-risk communities in Zimbabwe – with a specific focus on young people, women and other marginalized groups – to move towards sustainable development through building resilience and strong inclusive systems in the face of climatic and economic shocks and stresses. Market driven approaches are at the heart of Mercy Corps’ programming. Mercy Corps facilitates the development of systems that increase incomes and improve access to goods, with services, and employment opportunities, while reducing the risks and effects of shocks and stresses.

General Position Summary

Mercy Corps Zimbabwe will implement a 4-year Market Systems Development (MSD) program focused on urban/peri-urban and associated rural and urban linkages. The program seeks to improve incomes, working conditions and resilience to shocks and stresses for women through sustainable livelihoods, with a particular emphasis on the potential embedded in microenterprises and informal markets. The MSD Officer will implement the MSD Program under the technical leadership of MSD Senior Program Officer in the province. Zimbabwe is well positioned to grow its MSD portfolio, presenting exciting potential for the position holder’s leadership role to grow in influence and impact.

Essential Responsibilities

PROGRAM IMPLEMENTATION

  • Use MSD approaches to assess and analyse data to develop a good understanding of market opportunities in the informal sector for women.
  • Develop a good understanding of facilitation-based interventions in the market sector that support it, including demonstrating a good understanding of market opportunities for smallholder farmers, gender and youth.
  • Leverage technical expertise in informal market systems to develop and implement a comprehensive intervention strategy in close collaboration with relevant colleagues, including other portfolio managers, members of the monitoring and evaluation team and the management team
  • Develop and modify contingency plans, business plans, work plans, budgets and other documents necessary for the management of interventions, as required
  • Manage the implementation of interventions and ensure that they are effective in relation to expected outputs, results and impacts
  • Engage various market players, develop partnerships, carry out partnership activities and act as a professional and credible spokesperson for the program.
  • Provide capacity building support to relevant partners and market participants (e.g. input suppliers, financial institutions, traders, processors) to improve their business performance and the functioning of their market systems
  • Conduct ongoing analysis of the markets and market systems affected by interventions, including documenting and analysing observations and results, and drawing relevant conclusions to inform future intervention strategies

TEAM MANAGEMENT

  • Train and coach Program Assistants for successful implementation of the program.
  • Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
  • Provide management support and coaching to relevant team members in skills, particularly MSD technical skills including facilitation, partnership management, intervention monitoring and adaptive management
  • Provide guidance to team members and colleagues on the development and management of interventions using an MSD approach

MONITORING, EVALUATION AND LEARNING

  • Conduct ongoing analysis of the markets and market systems affected by interventions, including documenting and analysing observations and results, and drawing relevant conclusions to inform future intervention strategies.
  • Provide advisory support to the management team to identify and launch new interventions that can be scaled up based on existing interventions and research.
  • Monitoring the progress of the assigned intervention(s) and delivery against the results chain(s), including updates to the intervention management model
  • Manage results chains, including providing key information on programme results, lessons learned and trajectory correction strategies; modify the result chains, in a timely manner, if necessary.
  • Prepare regular updates on the status of interventions, including a) verbal updates at weekly meetings, b) progress checks against the results chain and response guides updated monthly, and c) quarterly written progress reports
  • Work with the MEL team to ensure the finalization of the region-specific MEL plan and any relevant procedures with clear designation of roles and responsibilities between the region Program and MEL teams.
  • Ensure that robust monitoring and evaluation, quality data collection and analysis, and review systems are in place, adhered to and used as a decision-making tool, in coordination with MEL Officer.
  • Capture learning from interventions, and feed these into wider learning agendas for the programme, country and agency.
  • Ensure appropriate attention to program learning and integration of lessons learned.

REPORTING

  • Provide advisory support to the management team to identify and launch new interventions that can be scaled up based on existing interventions and research
  • Monitoring the progress of the assigned intervention(s) and delivery against the results chain(s), including updates to the intervention management model
  • Manage results chains, including providing key information on programme results, lessons learned and trajectory correction strategies; modify the result chains, in a timely manner, if necessary.
  • Prepare regular updates on the status of interventions, including a) verbal updates at weekly meetings, b) progress checks against the results chain and response guides updated monthly, and c) quarterly written progress reports

Supervisory Responsibility: Program Assistant
Accountability Reports Directly To: MSD Regional Coordinator
Works Directly With: MSD Program teams, MEL team, HR, Finance, and Operations staff.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

  • A Bachelors’ degree in International Development, Social Sciences or any related field.
  • At least 3 years of professional experience, including proven experience in relevant in agricultural markets in a market facilitation role.
  • Experience in gender and youth empowerment programming.
  • Solid experience in team management and the ability to supervise and mentor actors in the value chain.
  • Good experience of the private sector and ability to apply these principles: creativity, energy and non-traditional thinking skills on development
  • Experience in setting up, developing and managing private sector or market development programmes
  • Proven experience in market systems analysis and research and ability to read market trends and design proactive interventions to enable smallholder farmers and MSMEs to seize market opportunities.
  • Proven experience in collaborating and cooperating with stakeholders for the collective achievement of commonpurpose results and activities;
  • Excellent computer skills (minimum of MS word, excel and power point)
  • Good report writing, negotiation and presentation skills
  • Flexibility to adapt program interventions to changing market circumstances and changing team needs

Success Factors

The ideal candidate is expected to be a high performer in fast-paced project cycle management, MEL, quality assurance and team and budget management. The MSD Officer will have a strong technical understanding of MSD in markets such as Zimbabwe. They will take energy from solving program implementation challenges. They will have a strong ethical center anda commitment to safeguarding. They will be an influencer, able to connect with diverse audiences from a young petty trader to a private sector employer to a high-ranking government official.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

How to Apply

To apply, please send one document that includes your cover letter describing your interest, qualifications, contactable references, and your CV to Mercy Corps Human Resources at [email protected] by COB 17 June 2022.

Applications should be clearly marked with the position applied for in the email subject line.

Mercy Corps is an equal opportunity organization and encourages both female and male candidates to apply.

Applicants will be considered on a rolling basis and shortlisting will proceed as applications are received.

Only shortlisted candidates will be contacted.